PetWorld Shipping Policy

At PetWorld, we are committed to delivering your order quickly and safely.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or holidays.

Shipping Times

Estimated delivery times may vary depending on your location:

• United States: 5–12 business days
• International Orders: 7–20 business days

Please note that shipping times are estimates and may be affected by carrier delays, weather conditions, or high-demand periods.

Order Tracking

Once your order has shipped, you will receive a tracking number by email so you can monitor your delivery status at any time.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping promotions may be available on eligible orders.

Delayed or Lost Packages

If your package is delayed or lost in transit, please contact the PetWorld support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. PetWorld is not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions regarding shipping or your order status, please contact the PetWorld customer support team